Instant Data Capture With On-site Scanning
On-site scanning is a radical new approach to the measurement of customer satisfaction behavior. With the introduction of our new on-site mini-scanner system you can now process your customers' responses as soon as you receive them.
Combining our recognized experience in survey design, collection and data capture with the latest hardware and software technology, we can now compile results at speeds previously thought impossible.
The Mini-scanner System
This compact system consists of a portable miniature desktop scanner installed in your facility and linked to an existing Windows based computer.
The system scans the survey forms right in your office, and custom built software automatically generates and transmits an email message containing the form contents. All email is transmitted over a network connection to our Head Office in Vancouver, BC, Canada.
Your system is linked to our state-of-the-art software application which interprets and verifies your survey forms. Individually tailored reports are then generated and distributed - up to as early as the next business day if you are using the CONSUMERSCANNOW! on-line reporting system.
Advantages of On-site Scanning:
- Quick tabulation of your survey results
- Elimination of additional expenses associated with sending completed forms to Consumerscan's offices
- Surveys kept by your organization, thus promoting immediate attention to customer comments
You get:
- Easy installation and operation.
- Compact Footprint scanner design.
- Compatibility with your pre-existing Windows 2000/XP System.
- Data transmission from anywhere world-wide over a network connection to our confidential Consumerscan database.
- Full technical support for all hardware and software.
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